Introduction
Welcome to MyCourse!
This Privacy Policy is designed to help you understand how we collect, use, and store your information. It is subject to updates as technology and privacy laws are constantly evolving. We are committed to notifying you of any changes, and we will also provide an explanatory notice within the application. By using MyCourse after these changes are posted, you agree to the revised policies.
By subscribing to any of the products or services offered by MyCourse or interacting with a merchant using MyCourse services, you agree to the terms of this Privacy Policy and, consequently, to MyCourse's Terms of Service. The Privacy Policy constitutes a legally binding agreement between you and the client or employer or any other party you represent based on an authorized mandate or official agency as a user of the services (referred to in this Privacy Policy as "you" or "your account") and MyCourse and its affiliated companies and services (referred to in this Privacy Policy as "we", "our", or "MyCourse"). This policy will also apply to any new features or tools added to our services.
When we use the term "personal information" in this policy, it refers to any information relating to a specific individual but does not include the name of an employee, their work address, email address, or phone number.
We will keep your personal information accurate, complete, and up-to-date with the information you provide to us. If you request access to your personal information, we will inform you about the existence of your personal information and its use and disclosure in accordance with applicable laws and regulations, and provide you with access to that information. We will always seek your consent before using your personal information for any other purposes.
The Privacy Policy is available in both Arabic and English. In case of any discrepancies between the English and Arabic versions of the Privacy Policy, the Arabic version shall prevail.
Information from Merchants
If you are a merchant, you agree to display the Privacy Policy on your platform’s interface, compliant with the laws and regulations applicable to your business. You also agree to obtain your customers' consent for MyCourse to use and access their personal information and any third parties classified as such by MyCourse.
What Information Do We Collect from Merchants and Why?
- We collect your name, address, email address, and mobile phone number.
- We need this information to provide you with our services, including verifying your identity, contacting you, and billing you.
- We collect data from web pages hosted by MyCourse that you visit, as well as data about how and when you access your account, including information about the device and browser you use, network connection, and IP Address.
- We need this information to provide and improve our services.
- When you complete the registration process for services, you can activate logistics and payment services in your account. If you do, we will collect your address(es), type of business, business identification number, date of birth (if you are a sole proprietor), bank account information, and personal identification documents.
- We need this information to create logistics and payment services for you, including monitoring fraud, risk, and compliance with legal and regulatory requirements.
- We collect personal information about your customers that you share with us or that customers provide during shopping or payment processes.
- We use this information to provide you with our services, facilitate order completion, and offer better service to your customers.
- We will also use personal information in other cases if you explicitly permit us.
- Address Book: You can provide us with phone numbers of users on your platform and other contacts from your mobile phone's address book. You confirm that you are authorized to provide us with these numbers to allow us to provide our services.
- We use this information to provide you with our services, facilitate order completion, and better serve your customers.
- Camera and Photo Library: You provide us access to your camera and photo library. You confirm that you are authorized to provide us with these photos to allow us to provide our services.
- We use this information to provide you with our services, so you can add and manage products on your platform.
- Location: You provide us access to your location using your phone’s location service and confirm that you are authorized to provide us with this location information to allow us to provide our services.
- We use this information to provide you with our services, so you can send and deliver orders to your partners.
- Usage and Registration Information: We collect information related to services, diagnostics, and performance, including data about your activity such as how you use our services, how you interact with others using our services, and similar activities, as well as logs, diagnostics, failures, websites, performance records, and reports.
- Device and Connection Information: We collect device-specific information when you install, access, or use our services. This includes information such as device type, operating system information, browser information, IP Address, and mobile network information, including phone number and device identifiers. We also collect device location information if you use our location features.
When Do We Collect This Information?
We collect personal information when you subscribe to our services, access them, or provide us with information.
Information from Merchant Customers
What Information Do We Collect and Why?
- We collect merchant customers' names, email addresses, billing information, mobile phone numbers, IP addresses, and device data.
- We need this information to provide merchants with our services, including support, completing and facilitating orders, payments, and documentation. We also use this information to improve our services.
When Do We Collect This Information?
- We collect information when a merchant's customer uses our services or accesses them, such as visiting a merchant's site, placing an order, accessing their account, or interacting between the merchant and the customer.
How Do We Use Your Personal Information?
- To provide and improve our services and customize your experience when using our services.
- To provide you with support through your account and communicate with you more effectively.
- To provide information about features and promotional services that may interest you.
- To develop and analyze our services and products.
How Do We Share Your Personal Information?
- With our service providers who assist us in operating our services, providing support, and offering features.
- With our affiliates under our control and subject to the terms of this Privacy Policy.
- With legal entities when required.
Security of Personal Information
We are committed to protecting your personal information through the implementation of appropriate policies and procedures to safeguard against unauthorized access, use, alteration, or disclosure.
Your Rights
- You have the right to request information about your personal information that we hold.
- You have the right to correct your personal information if it is inaccurate.
- You have the right to delete your personal information in cases permitted by law.
Privacy Policy Updates
We may update this Privacy Policy from time to time. If there are significant changes, we will notify you via email or through notifications on our application.